Rules for purchasing a certificate
Please book your visit in advance. We recommend booking at least a week before the visit so that you can choose a convenient time.
If, for some reason, you are unable to visit our spa, please let us know at least 24 hours in advance; then the other guest will be able to book your time.
We always remind our guests about their visit the evening before.
Please arrive to the spa 10 minutes before your appointment to change clothes and fill in the questionnaire form.
If you are late, unfortunately, the time of your visit will be shortened. The fixed cost of services will remain unchanged.
Please turn off the sound of your mobile phone and don't take it to the treatment room.
For guests with spa gift certificates: in case you can't visit us at the appointed time, please inform at least 6 hours in advance; otherwise, the service will be considered as already provided. You can change the time of your visit twice (for valid reasons), after the third change the service will be considered as already provided.
Gift cards cannot be refunded.
Discounts and promotions are not cumulative.